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Credit Card Crisis – How to Love Eclipse

You are the best! The entire EC team has been overwhelmed by the support of our valued community.

We recently shared some sad news: our Merchant Services Provider had never finalized many transactions since April 1st – leading to a lot of them being declined, expired, or lost forever! Let us know at 619.578.2984 if you would like us to check for you — we can easily pull a copy of your signed receipt. You may have seen your purchases charged this week, but if you changed or cancelled your card since April 1st, you weren’t actually charged for a purchase at all.

This has been devastating for us as a small business, but you, our awesome guests, have been so amazingly supportive! Many have asked how to help — people have shared our story online, & many more have posted their comments on how much they appreciate our business ethics & commitment to supporting our community. Lots of suggestions have been made, but instead of a GoFundMe campaign or other forms of donation, we would simply love to see folks share the chocolate love. Chocolate is the answer to all problems, right?

You can see Will’s post, & the heart-warming community support on his personal Facebook page here.

With the holidays almost here, we would love to create gifts for your loved ones. Chocolate is at the heart of what we do! You can find details about special order discounts here, & and you can conveniently shop online here.

We’ve even added a special option for our local guests. For all online orders of $20 or more through the end of November, if you select “In Store Pickup” for your delivery option we’ll include a Buy-One-Get-One Dining Voucher with your order ($17 value) — you can pay it forward to a friend, or stick around to enjoy a delicious meal.

We also have fabulous chocolate special events, like our new Build-A-Bar Nights that we are hosting each Thursday in November. Join us at the bistro with your date or bestie, & our chocolate team will help you handcraft three batches of unique chocolate bars while you enjoy a few drinks. Yum! You can see all of our special events including our upcoming EC: Supperclub here.

Lastly, you can help by spreading the word – LOVE us on Facebook or Yelp, or simply ask your friends & family to check us out. We’re passionate about what we do, from handcrafting confections to offering one of San Diego’s Top 10 Brunches, & we’re so excited when someone new gets hooked on Eclipse!


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